If you have a question about our products, ordering online or a general question, please read this page before contacting us as our website has answers to many questions you may have. If you still require assistance, our contact information is located on our Contact page.
Our Online Store has been designed to be easy to use and only requires a few easy steps...
- First, choose the products you wish to purchase and add them to your shopping cart.
- When you are ready to order, click on View Cart and then click on Checkout. This will take you through our checkout system.
- If you are already registered with us, please type in your email address and password. If you have not, please register with us by filling out some basic information about yourself.
- Once that is done, go to the next step and enter your credit card information.
- You will finally get a chance to review your order and if everything is correct you can place your order.
To find a store near you, please go to our Store Finder page. You enter your ZIP code and the maximum distance you are willing to travel and the results are listed on the screen. If you cannot find a store near you, please consider ordering from our Online Store.
On the Store Finder page, you will see a list of distributors in your state. These distributors will usually carry the entire line of Solid Gold products, so if your local stores do not have what you are looking for, please contact the distributors serving your state.
We are happy to give out complimentary copies of our catalogue. To request one, please visit our Catalogue Request page and enter your name and mailing information and we will send you a copy of our catalogue.
You may have questions about our products and online store that are similar to questions our other Customers have had. Visit our FAQ page and check to see if your question has already been answered.
If you have a question that we have not answered, please do not hesitate to Contact us directly. We want you to feel comfortable and knowledgeable about our products.